FAQS
WHAT SAFETY FEATURES DO MACK'S SAFETY WORKING SHOES OFFER?
Mack's slip-on safety footwear is thoughtfully designed with a range of safety features to ensure your protection and comfort in demanding work environments. These include:
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Composite toecaps — Lightweight yet durable, these toecaps provide essential toe protection without the added weight of traditional steel, ensuring your comfort and safety.
- Anti-static — Minimises static electricity build up for safety in volatile environments.
- Fuel and oil resistance — Our safety shoes are resistant to fuels and oils, enhancing their longevity and safety in industrial settings where these substances are commonly encountered.
- Water resistance — Designed to keep your feet dry and comfortable, our safety shoes are water-resistant, making them suitable for various wet working conditions.
- Heat resistance — Mack's safety shoes are heat-resistant, offering protection in high-temperature environments, protecting your feet from potential heat-related hazards.
- Low catch sole — Our low catch sole design minimises the risk of tripping and catching on uneven surfaces, promoting a safer work experience.
- Slip resistance — Slip-resistant outsoles provide exceptional traction, reducing the risk of slips and fall.
HOW DO I CHOOSE THE RIGHT SIZE FOR MACK'S SAFETY SHOES?
Selecting the correct size for your Mack safety shoes is important if you want to be comfortable and keep your feet safe. Please refer to our size guide, as this provides detailed information on how to measure your feet to determine the appropriate size. Choosing the right size ensures that your safety shoes perform effectively and keep you comfortable throughout your workday.
WHAT MATERIALS ARE USED FOR MACK'S SAFETY SHOES?
Mack's safety shoes are engineered using high-quality materials to withstand the challenges of the workplace. Common materials used in our work shoes include high quality durable leather, synthetic materials, and a variety of specialised fabrics. These materials are carefully selected for their strength and resistance to oil, water and fuels, as well as their ability to endure harsh working conditions.
HOW SHOULD I CLEAN AND MAINTAIN MY MACK SAFETY SHOES TO ENSURE THEIR DURABILITY?
To maintain the durability and performance of your Mack safety working shoes, follow these simple cleaning and maintenance guidelines:
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Regular cleaning — Wipe off dirt and debris with a damp cloth or soft brush to prevent build-up.
- Avoid harsh chemicals — Refrain from using abrasive or harsh chemicals that can damage the materials.
- Inspection — Regularly inspect your shoes for signs of wear and tear and replace them if they show damage that may compromise safety.
- Proper storage — Store your safety shoes in a cool, dry place away from direct sunlight and extreme temperatures.
- Use quality insoles — Consider using quality insoles for added comfort and support.
WHAT IS MACK'S RETURN POLICY FOR SAFETY SHOES?
Our return policy for Mack safety shoes allows returns within 30 days of delivery. To initiate a return, please reach out to us with your order number and the reason for the return. We'll reply within two business days to confirm eligibility and issue a return authorisation number. When returning your safety shoes, make sure they are in their original packaging, unworn and with tags attached.
To learn more about how to return safety work shoes, check out our returns policy page on our website
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