FAQS
DO SAFETY BOOTS HAVE TO BE LACED?
Yes, safety boots typically need to be laced up. Your lace-up boots ensure a secure fit and provide optimal protection for your feet while working in demanding environments.
HOW CAN LACE-UP SAFETY BOOTS BE SECURELY FASTENED?
To securely fasten your lace-up safety boots, follow these steps:
Start by ensuring the boots are the correct size for your feet.
Loosen the laces and open the boot wide for easy entry.
Slide your foot into the boot and adjust your heel to the back.
Begin lacing up from the bottom, crossing the laces over and pulling them tight.
Continue lacing up, making sure the tension is even on both sides.
Once you reach the top, tie a tight knot or bow, ensuring a snug fit around your ankles.
ARE LACE-UP BOOTS BETTER THAN SLIP-ON BOOTS FOR WORK?
Both lace-up and slip-on safety boots are excellent choices for work, and the right one depends on your preferences and job requirements. Lace-up work boots offer a secure, customisable fit with added ankle support, making them versatile and ideal for various tasks.
On the other hand, slip-on boots are convenient and easy to put on and take off, making them a practical choice for quick jobs. Ultimately, the best option is the one that suits your comfort and safety needs while getting the job done effectively. At Mack Boots, you can find high-quality lace-up and slip-on safety boots that cater to your work demands, however challenging they may be.
HOW DO I TRACK OR VIEW MY ORDERS?
After placing your order, you'll get an email confirmation with your special order number. If you're a registered member, just log in to your account and use your order number to track your package. If you have any questions, don't hesitate to contact our friendly customer support team. We're here to help!
WHERE DO YOU DELIVER?
Currently, we deliver lace-up safety boots and other Mack products within Australia. We're committed to serving our fellow tradies down under with high-quality work gear.
HOW LONG DOES DELIVERY TAKE?
We understand the importance of timely delivery. Once your order is dispatched, it typically takes two to ten working days for your Mack lace-up work boots to reach you, depending on your location within Australia. We aim to pick up and dispatch orders within 24 hours for swift delivery. We use the reliable Australia Parcel Post service for most deliveries.
WHAT IS YOUR RETURN POLICY?
Our return policy for lace-up safety boots purchased online allows returns within 30 days of delivery. To initiate a return, email us at contactus@mackboots.com.au with your order number and reason for return. We'll respond within two business days to confirm eligibility and provide you with a return authorisation number.
Please ensure the boots are in their original packaging, unworn, unwashed and with tags attached. Check our returns policy for complete details and instructions on how to return your lace-up work boots.
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